Last Updated: January 2026
JVS Home Cleaning Services ("we", "us", or "the Company") operates the website jvshomecleaning.com. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or online booking system.
By using our online booking service, you consent to the practices described in this policy. We use your information solely to provide and improve our cleaning services in Houston, TX and surrounding areas.
1. Information We Collect
In accordance with the Texas Data Privacy and Security Act (TDPSA), we clearly outline the categories of data we collect:
Service & Booking Information
When you schedule a cleaning through our booking system (powered by Zenbooker), we collect:
- Contact Information: Full name, email address, and phone number.
- Service Address: The location where the cleaning service will be performed.
Payment Information
To secure your booking, payment information is required:
- What We Collect: Last four digits of your card and expiration date.
- What We Do NOT Store: Full card number, CVV, or sensitive financial data.
- Third‑Party Processor: Payments are securely handled by Zenbooker using Stripe or another PCI‑compliant gateway.
Technical & Usage Data
When you visit our website, we automatically collect:
- Log Data: IP address, browser type, pages visited, and timestamps.
- Cookies: Used for analytics and site functionality. You may disable cookies in your browser settings.
2. How We Use Your Information
Service Delivery
- To process and confirm your cleaning reservation.
- To manage scheduling, crew assignment, and access instructions.
- To process payments for services rendered.
Communication
- Booking confirmations, reminders, and service updates.
- Optional promotional offers (you may opt out at any time).
Service Quality & Compliance
- To improve service quality and customer experience.
- To monitor site performance and resolve technical issues.
- To comply with applicable Texas and U.S. laws.
3. Information Sharing
We do not sell your personal information. We only share data when necessary to provide our services or comply with the law.
Operational Sharing
- Cleaning Team: Name, service address, and service notes.
- Booking & Payment Processor: Zenbooker and Stripe receive only the data required to process your booking and payment.
Legal Requirements
- Compliance with legal obligations or court orders.
- Protection of Company rights or property.
- Protection of user or public safety.
4. Your Rights Under TDPSA
Texas consumers have the right to submit authenticated requests regarding their personal data, including:
- Right to Access
- Right to Correction
- Right to Deletion
- Right to Data Portability
- Right to Opt‑Out of targeted advertising or data sale (we do not sell data).
- Right to Appeal if a request is denied.
We respond to all authenticated requests within 45 days. To exercise your rights, contact us using the information below.
5. Data Security
We use industry‑standard security measures to protect your information. Sensitive payment data is handled exclusively by PCI‑compliant third‑party processors.
6. Updates to This Policy
This Privacy Policy may be updated periodically. Changes will be posted on this page with an updated revision date.
7. Contact Us
If you have questions about this Privacy Policy or your data rights, contact us:
- Email: bookings@jvshomecleaning.com
- Phone: (832) 516‑0381